Services

A Full Service Operator

Host Hotel Management has the capability to assist you at any stage of your hotel development, from site selection and design to construction, re-opening and the successful operations of your hotel. Our team of experienced professionals have a unique set of strengths and skills in strategic planning and property management that ensure the right formula for success for each property.

OPERATIONS SUPPORT

Host Hotel Management undertakes all aspects of hotel operation to Leading Quality Assurance (LQA) Standards. This includes talent selection, recruitment and training of all operations team members, development of standard operating procedures (SOPs), policy & guidelines, operational systems, control and reporting systems. Our robust management systems are aimed at maximizing efficiency and effectiveness, minimizing costs and delivering top-line results whilst enhancing the guest experience.

HHM also specializes in the design and development of new build properties, pre-opening and operating budgets, cash flow projections and comprehensive commercial action, pre-opening marketing and business plans. Our team works with brand partners and owners to establish a critical path and provides hand’s-on management throughout and across the whole build programme to ensure the scheduled opening date is met.

SALES SUPPORT

Hiring and training dedicated staff to build and manage your commercial business involves a significant investment in time, effort and money and entails a high degree of risk – especially when the ROI is unquantifiable. We help investors and property owners extend their reach into local markets by providing expert well-connected sales support as an efficient and effective alternative.

Our professionals have extensive experience in their field and apart from an intimate knowledge of the sales culture and background of the various market segments and prospects, they have an extensive networks of trade contacts Working with Host Hotel Management you are able to minimize your exposure to risk by “testing” specified areas in the market before investing in your own fully fledged sales office or extending your direct sales force. Some smaller client properties find our sales support an ideal permanent solution.

CONSULTING

Host Hotel Management provides customized and personalized consulting services on new hotel developments, renovations, acquisitions and re-branding.
Our experienced hospitality division, technical services, information technology, commercial and financial professionals can, apart from ensuring your asset is built-for-purpose, assist in leveraging sustainable efficiency and returns from your assets.
Some of the many services we offer include:

  • Hotel management RFP and bidding process
  • Feasibility study and financial analysis
  • Technical services
  • Contract negotiation
  • Comprehensive sales & marketing plans
  • Development assistance for new properties
  • Evaluation and recommendation of all hardware and software operating systems including property management system – PMS, central reservation system – CRS, customer relationship management – CRM, accounting system, procurement and HR/ payroll systems
  • Procurement
  • Pre-opening FF&E preparation

REVENUE MANAGEMENT

One of the biggest benefits of engaging HHM is our in-depth knowledge of revenue management techniques, strategies and metrics, that makes us a leader in the field. With a constant finger on the market pulse, our team provides on first-hand insights and knowledge to help you set the most appropriate pricing strategies and distribution methods to achieve your financial objectives.

QUALITY ASSURANCE

At HHM we have dedicated quality assurance managers – all of whom have a minimum of 10 years management experience working in international hotel brand environments. Their cross exposure to most of the world’s leading luxury hotel brands, make them an invaluable resource to our asset investors and owners.

As a preferred operator to many international and regional brand owners, HHM has an on-going responsibility to maintain the integrity of their brands and products. Our operations teams work in close collaboration with brand owners to deliver their brand standards and unique guest experiences providing innovations that help increase and enhance owner and guest confidence.

GET IN TOUCH FOR A DISCUSSION ABOUT HOW WE CAN HELP YOUR BUSINESS GROW
1 Step 1
reCaptcha v3
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right
FormCraft - WordPress form builder